Difficulties can arise for regulators in deciding whether to raise a complaint against a member where the underlying circumstances are similar to a previous complaint. This latest Court of Appeal decision considers when, and to what extent, a second, subsequent disciplinary complaint may be pursued arising from the same underlying facts as those previously considered in an earlier complaint determination in relation to the same individual. The case also deals with issues relating to the abuse of the complaints process and the balance of private rights against the rights of the public (the public interest).